SMS Terms

Effective date: July 21, 2026 · Program operator: OakStone Home Supplies A LLC (OakStone)

1. Program description

The OakStone text-message program sends recurring automated messages to subscribers who opt in on /updates: order confirmations, shipping and delivery updates, restock alerts, new arrivals, seasonal offers, coupons, and job opening alerts (see open roles). Consent is not a condition of purchase, and the subscription form submits with or without the SMS checkbox.

2. Frequency

Message frequency varies with your orders and the offers you ask about. Expect a few messages per month if you opt in to marketing; delivery updates follow your order activity.

3. Cost

Message and data rates may apply as charged by your mobile carrier.

4. Keywords and confirmations

Opt-in keywords: START, YES and GET — any of these subscribes you to the program. Opt-out keywords: STOP and UNSUBSCRIBE. Help keyword: HELP.

Opt-in confirmation: “OakStone: Marketing, order, delivery, and job alert texts - order confirmations, delivery updates, restock alerts, new arrivals, seasonal offers, coupons, and job openings. Msg freq varies. Msg&data rates may apply. Consent not required to purchase. HELP for help, STOP to opt out.”

Opt-out confirmation: “OakStone: You are unsubscribed and will receive no further messages.”

Help reply: “OakStone: For help visit https://oakstonehomesupplies.com/contact or email bivines@oakstonehomesupplies.com.”

Sample job-alert message — reply YES to subscribe, or STOP to opt out:

Sample message

OakStone: Hi, this is [Name] from OakStone Home Supplies. We have a new job opening matching your preferences. Reply YES for details, or STOP to opt out.

Sample message. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

5. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device. Supported on major US carriers including AT&T, T-Mobile, and Verizon, plus other participating carriers.

6. Privacy

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. See our Privacy Policy for how we handle SMS opt-in data and consent records.

7. Support

Questions? Email bivines@oakstonehomesupplies.com, call (201) 616-6828 (Mon–Fri, 9:00 AM – 5:00 PM ET), or visit /contact.